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Cash Manager

Company Name:
Open Systems Technologies
The Assistant Vice President Cash Management for Servicing is responsible for managing the Lockbox and in-house mortgage servicing borrower payment activity, direct staff management of internal cash team(s) and the workflow of all functions relating to the overall day to day operations of Payment Processing.
Essential Job Functions:
Responsible for accuracy and timeliness of all servicing cash processing including Lock Box activity and performance, management of day-to-day in-house Servicing cash processing, and automated transactions.
Be a subject matter expert in the Cash Operations process area and identify business process/system improvements that streamline operations; design, implement, document process improvements and procedural changes.
Stays abreast of emerging laws, regulations and industry/peer trends and benchmarking and ensures identification and prioritization of system enhancements/modules in support of related processes/functions.
An advanced understanding of the Cashiering work station and facilitate any testing or changes to the workstations while understanding their downstream impact(s).
Develop and analyze benchmarks within the major areas of Cash Operations to include staff performance, error rates and cross training to ensure optimization of resources.
Monitor budgeting and financial performance for the cost center to ensure the department remains at or under budget and communicate any variance or major expenses to management.
Explore process modernization opportunities that will streamline operations and service customers, investors and Servicing most efficiently.
Responsible for hiring, training, professional growth and development of the cashiering staff
Develops operational metrics, drives data collection and/or development of queries to monitor performance results of the teams
Ensures the team provides superior customer service to its internal and external customers.
Ensure all payments, payoffs and other items are processed accurately and within established timelines.
Identifies, communicates and resolves critical issues and ensures they are addressed in a timely manner.
Develops and maintains management, exception and control reports that will assist in oversight and streamline communications between the Cash Management area and other levels of Management.
Manages daily bank deposits for all servicing cash processing. Ensures all financial transactions are posted timely, accurately and all accounts are properly reconciled on a daily/monthly basis.
Assigns and prioritizes duties within the department.
Other Related Duties:
Must have previous Cash Management experience in a mortgage servicing environment
Qualifications:
Supervisory Responsibilities:
Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Education and/or Experience:
Bachelors Degree from a Four (4) year College or University; or six (6) to eight (8) years related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

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