Director of Patient Care
Fishers, IN Fishers, IN Full-time Full-time $70,000 - $75,000 a year $70,000 - $75,000 a year AVCC Director of Patient Care:
VCA Advanced Veterinary Care Center is transforming Patient Care and is seeking a Registered Veterinary Technician to work alongside our Medical Director as the Director of Patient Care.
The Director of Patient Care, under the direction of the Medical Director and Hospital Manager, is responsible for establishing the medical quality and patient care practiced by all medical personnel at VCA Advanced Veterinary Care Center.
The Director of Patient Care achieves this through strong leadership and serving as a mentor and role model for our associates.
As the Director of Patient Care, your responsibilities will include, but are not limited to:
Alongside the Medical Director:
Developing, implementing, and monitoring policies and procedures wherever needed to better serve clients, patients, the hospital and associates.
Oversee client flow to insure that clients and patients are seen and treated in a professional, timely and competent manner.
Reviewing the status of patients to ensure that they are being cared for appropriately by staff members.
Managing nursing staff to ensure that they follow proper procedures for patient care.
Responsible for reviewing in-house medical errors and near misses.
Responsible for the educational development of technicians and their skills and would be responsible for the overall training in the hospital.
Provides direct supervision to the Training and Development Coordinator.
Mentoring Technicians and Assistants within the hospital.
Conducting regular meetings with staff members to discuss patient care issues and concerns.
Resolve conflicts in a professional and humble manner.
Ensure that VCA polices, guidelines, and recommendations are implemented by all members of the technical staff.
Work with the medical director to address and resolve client complaints Ensure that the OSHA and Safety program, procedures and reports are being continuously monitored, and updated to keep the hospital is in safety compliance.
Assist Medical Director with administration and review of client medical complaints.
Cultivate an inclusive work environment and strong hospital culture Work cohesively with hospital management and supervisory teams to aid in the progression of the hospital.
Develop relationships and be the liaison between the doctors and staff.
Reports directly to the Medical Director.
On occasion, working in the various departments to maintain skills, exemplify a positive role model, and assess/evaluate strengths and weaknesses of various departments.
Director of Patient Care (RVT)
Qualifications:
Licensed Veterinary Technician- CVT, LVT, RVT, VTS 5
years of clinical experience 2
years of Team leadership experience Passion for Veterinary Medicine Excellent communication skills, both written and verbal Ability to multi-task and deal with high levels of stress in an environment of changing priorities in a 24-hour hospital environment.
Is able to take charge, initiate actions, hold people accountable, and delegate responsibilities in such a way as to achieve positive results.
Compensation:
Annual salary between $70,000-$75,000.
Starting range is determined by skill set and years of experience in the field.
Financial growth opportunities available.
Schedule:
Full-Time opportunity with flexible scheduling.
This position will be based on a 5 -day work week, although the schedule will be flexible to meet the needs of a 24-hour hospital.
Who We Are:
VCA Advanced Veterinary Care Center, located in Fishers, IN, is open 24/7, 365 days a year, and our services and medical equipment mirror what one would find at a human medical center.
A full complement of services is offered including 24- hour Emergency and Critical Care, Surgery, Radiation Oncology, Medical Oncology, Internal Medicine, Neurology, Advanced Imaging, Ophthalmology, Rehabilitation, ICW, and Nutrition.
Our caseload is diverse, and the opportunities to keep learning and grow at our hospital are immense.
Location:
7712 Crosspoint Commons, Fishers, IN, 46038 If you are a current associate, you need to apply through our internal career site.
Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled.
For a complete EEO statement please see our career page at vcacareers.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
VCA Advanced Veterinary Care Center is transforming Patient Care and is seeking a Registered Veterinary Technician to work alongside our Medical Director as the Director of Patient Care.
The Director of Patient Care, under the direction of the Medical Director and Hospital Manager, is responsible for establishing the medical quality and patient care practiced by all medical personnel at VCA Advanced Veterinary Care Center.
The Director of Patient Care achieves this through strong leadership and serving as a mentor and role model for our associates.
As the Director of Patient Care, your responsibilities will include, but are not limited to:
Alongside the Medical Director:
Developing, implementing, and monitoring policies and procedures wherever needed to better serve clients, patients, the hospital and associates.
Oversee client flow to insure that clients and patients are seen and treated in a professional, timely and competent manner.
Reviewing the status of patients to ensure that they are being cared for appropriately by staff members.
Managing nursing staff to ensure that they follow proper procedures for patient care.
Responsible for reviewing in-house medical errors and near misses.
Responsible for the educational development of technicians and their skills and would be responsible for the overall training in the hospital.
Provides direct supervision to the Training and Development Coordinator.
Mentoring Technicians and Assistants within the hospital.
Conducting regular meetings with staff members to discuss patient care issues and concerns.
Resolve conflicts in a professional and humble manner.
Ensure that VCA polices, guidelines, and recommendations are implemented by all members of the technical staff.
Work with the medical director to address and resolve client complaints Ensure that the OSHA and Safety program, procedures and reports are being continuously monitored, and updated to keep the hospital is in safety compliance.
Assist Medical Director with administration and review of client medical complaints.
Cultivate an inclusive work environment and strong hospital culture Work cohesively with hospital management and supervisory teams to aid in the progression of the hospital.
Develop relationships and be the liaison between the doctors and staff.
Reports directly to the Medical Director.
On occasion, working in the various departments to maintain skills, exemplify a positive role model, and assess/evaluate strengths and weaknesses of various departments.
Director of Patient Care (RVT)
Qualifications:
Licensed Veterinary Technician- CVT, LVT, RVT, VTS 5
years of clinical experience 2
years of Team leadership experience Passion for Veterinary Medicine Excellent communication skills, both written and verbal Ability to multi-task and deal with high levels of stress in an environment of changing priorities in a 24-hour hospital environment.
Is able to take charge, initiate actions, hold people accountable, and delegate responsibilities in such a way as to achieve positive results.
Compensation:
Annual salary between $70,000-$75,000.
Starting range is determined by skill set and years of experience in the field.
Financial growth opportunities available.
Schedule:
Full-Time opportunity with flexible scheduling.
This position will be based on a 5 -day work week, although the schedule will be flexible to meet the needs of a 24-hour hospital.
Who We Are:
VCA Advanced Veterinary Care Center, located in Fishers, IN, is open 24/7, 365 days a year, and our services and medical equipment mirror what one would find at a human medical center.
A full complement of services is offered including 24- hour Emergency and Critical Care, Surgery, Radiation Oncology, Medical Oncology, Internal Medicine, Neurology, Advanced Imaging, Ophthalmology, Rehabilitation, ICW, and Nutrition.
Our caseload is diverse, and the opportunities to keep learning and grow at our hospital are immense.
Location:
7712 Crosspoint Commons, Fishers, IN, 46038 If you are a current associate, you need to apply through our internal career site.
Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled.
For a complete EEO statement please see our career page at vcacareers.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
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